Bringo

You tired of calling a company only to wade thru a phone menu? Try using Bringo
Bringo lists more than 100 companies in a variety of categories. All you need to do is find the one you want. Then, enter your phone number. In a few seconds, you’ll get a call back. You’ll talk to someone without wading through the phone tree. Technology at its finest!

http://www.nophonetrees.com

How to make your own icons

You can make your own custom icons for your XP folders and shortcuts. Open MSPaint (Click Start / Run & type MSPaint. ). Click Image and choose Attributes to open the image attributes dialog box. Type "32" in both the Width and Height fields and be sure "Pixels" is selected. Click OK. This creates a new blank image the size of an icon. You can add color or text or use any graphics program to shrink a photo or drawing to 32x32 pixels and paste it into your document. When you have it the way you want it, click File | Save As and give it a name with the extension .ico. To assign the icon to a folder or shortcut, right click the folder or shortcut and select Properties, then Customize. Click the Change Icon button. Click Browse to navigate to the location where you saved your custom icon. Choose it and click OK. You may need to close and reopen the folder for the new icon to appear. * By default, Windows Icons are stored at "C:\WINDOWS\system32\shell32.dll"